Qmall Exchange Crypto Exchange Review: Regulated or Risky in 2025?

Qmall Exchange Crypto Exchange Review: Regulated or Risky in 2025?
Date: 30 Oct 2025 Cryptocurrency & Blockchain

Qmall Exchange Fee Calculator

How Much Are You Really Paying?

Qmall Exchange claims 0.00% maker/taker fees, but real user reports show hidden charges up to 33% of your trade value plus blockchain fees. Calculate your true costs below.

Is Qmall Exchange a safe place to trade crypto in 2025? Or is it another platform hiding hidden fees, unclear regulation, and shaky infrastructure behind flashy claims? If you’ve seen ads promising zero-fee trading and EU licensing, you’re not alone. But here’s the truth: what looks like a deal might be a trap.

What Is Qmall Exchange?

Qmall Exchange, also called QMALL, is a crypto platform that says it’s built for users who want to trade without fees and use crypto in virtual worlds. It claims to be the first crypto exchange fully regulated by the Ukrainian government. It also says it got licensed in Lithuania under UAB QMALL as a Virtual Currency Exchange Operator and Depository Wallet Operator - meaning, according to them, it’s legal in the EU.

But here’s the problem: that claim doesn’t hold up under scrutiny. FxVerify, a well-known crypto compliance checker, found no proof of regulation in Lithuania or Ukraine. Meanwhile, FinanceMagnates reported the opposite. This contradiction isn’t just confusing - it’s dangerous. If you’re trusting your money to a platform that can’t even agree on whether it’s regulated, you’re gambling.

The exchange has its own token, QMALL, which it says gives you access to a Metaverse where you can spend crypto in virtual bars, cinemas, and shops. Sounds cool? Maybe. But no major Metaverse project - even the big ones like Decentraland - has ever made real revenue from virtual shops. This feels more like marketing hype than a working product.

Regulation: The Big Red Flag

In crypto, regulation isn’t a buzzword - it’s your safety net. If a platform is licensed, it has to follow rules: keep your funds separate, report suspicious activity, and be accountable. Unregulated exchanges? They can vanish overnight.

Qmall says it’s regulated in Lithuania. But the Lithuanian Financial Crime Investigation Service’s public registry doesn’t list UAB QMALL as an active operator. The same goes for Ukraine’s financial regulators - no official record exists. CoinGecko, which ranks exchanges based on transparency and compliance, doesn’t even list Qmall in its top 100. That’s not an accident. CoinGecko only includes exchanges that prove they’re licensed, have real trading volume, and answer to authorities.

Even worse, the platform’s website and app list a Hong Kong address and a UAE phone number. If it’s really based in Ukraine and licensed in Lithuania, why does its contact info point to two different continents? That’s not a global business - that’s a shell.

Trading Fees: Too Good to Be True?

Qmall claims 0.00% maker and taker fees. That’s unheard of. Even Kraken, one of the most competitive exchanges, charges 0.20% to 0.40%. Zero fees sound like a gift. But in crypto, there’s no such thing as free lunch.

Users on Google Play have reported being charged 33% of their sale value - and then hit with another 50% on blockchain transaction fees. That’s not zero fees. That’s a bait-and-switch. If you’re selling Bitcoin and suddenly lose a third of your money, you’re not saving - you’re being robbed.

The platform says it uses “innovative acquiring products” to make payments easier. But if your withdrawal process is secretly loaded with hidden charges, that’s not innovation - it’s deception.

A glowing app store icon with hidden user complaints and crumbling regulation papers.

App Ratings vs. Reality

The Qmall app has a 4.4-star rating on Google Play with over 800 reviews. Looks good, right?

Not so fast.

Traders Union, a crypto review site that collects real user feedback from multiple platforms, gave Qmall a 1.6 out of 5. Why? Because the positive app ratings don’t reflect what happens when you try to trade. Most 5-star reviews on the app are from users who just downloaded it and didn’t try to withdraw. The real complaints - the ones about lost funds, slow support, and sudden fee changes - are buried under fake or generic reviews.

The app’s 59% bounce rate and 1.47 pages per visit tell another story. Most people land on the homepage, see the zero-fee promise, and leave. That’s not because they’re satisfied - it’s because they don’t trust what they see next.

Who’s Using Qmall?

Web traffic data from September 2023 shows Qmall gets only 6,738 visits per month. That’s less than a small local coffee shop gets in a day. Compare that to Kraken, which handles billions in daily volume, or Binance, which gets millions of visits daily. Qmall’s traffic ranks 364 out of 586 crypto exchanges. That’s not niche - it’s irrelevant.

Its user base seems limited to Ukrainian traders looking for a local option, and maybe some people fooled by the “EU-regulated” label. But even in Ukraine, major exchanges like KuCoin and Bybit dominate. Qmall isn’t filling a gap - it’s trying to ride a wave it didn’t build.

A contrast between a trusted exchange and a crumbling Qmall platform with no withdrawal option.

Is the Metaverse Real?

Qmall says token holders can use QMALL coins in a virtual world - shops, cinemas, bars. But there’s no public demo. No links to a working platform. No screenshots. No user stories. Just a vague promise from the co-founder.

Real Metaverse projects like Sandbox or Decentraland have active communities, real land sales, and partnerships with brands. Qmall’s version? Nothing. It’s a PowerPoint slide with no code behind it.

If you’re buying QMALL tokens hoping to spend them in a virtual world, you’re buying a fantasy. And like all fantasies, it’s designed to be sold - not used.

Support and Security: Who Do You Call?

The only contact listed is a support email: [email protected]. That’s not a professional address. That’s a generic Gmail-style inbox. No phone number. No live chat. No help center.

Traders Union reports “persistent issues” with customer service. When users try to withdraw, they get ghosted. When they ask about fees, they get silence. In crypto, if your support is invisible, your money is at risk.

There’s no public audit of Qmall’s wallet security. No proof of cold storage. No transparency reports. That’s not negligence - it’s negligence with a marketing team.

Final Verdict: Avoid Qmall Exchange

Qmall Exchange is not a scam in the traditional sense. It doesn’t steal your funds outright. But it’s built on lies: fake regulation, hidden fees, zero transparency, and zero real traffic. The app rating is inflated. The licensing is unverified. The Metaverse doesn’t exist. The zero fees are a trap.

If you’re new to crypto and looking for a simple place to start, go with Kraken, Coinbase, or Bitstamp - all regulated, all transparent, all proven over years.

If you’re already holding QMALL tokens? Don’t buy more. Try to withdraw what you can - but be prepared for delays, extra charges, or worse.

In crypto, the safest exchange is the one that doesn’t need to hype itself. Qmall does. That’s your warning sign.

Is Qmall Exchange regulated by the EU?

No, there is no verified evidence that Qmall Exchange is regulated by the EU or any government authority. While the platform claims registration in Lithuania, official registries from the Lithuanian Financial Crime Investigation Service show no active license under UAB QMALL. The same applies to Ukrainian regulators - no official record exists. This lack of verification makes its regulatory claims unreliable.

Does Qmall Exchange really have zero trading fees?

No. Although Qmall claims 0.00% maker and taker fees, multiple users report being charged up to 33% of their sale value and additional 50% on blockchain transaction fees. These hidden costs are not disclosed upfront, making the zero-fee claim misleading. Real exchanges like Kraken and Coinbase clearly list all fees - Qmall does not.

Is the QMALL token worth buying?

Not based on current evidence. The QMALL token has no real utility. The promised Metaverse - where you can spend tokens in virtual bars and cinemas - doesn’t exist. There’s no working platform, no user activity, and no third-party verification. Buying QMALL tokens is speculation based on marketing, not value.

Why does the Qmall app have a 4.4-star rating if it’s risky?

App store ratings often reflect first impressions, not long-term experience. Many 5-star reviews come from users who downloaded the app but never tried to withdraw funds. Critical reviews about hidden fees, frozen withdrawals, and poor support are often buried or removed. Traders Union’s 1.6/5 rating, based on aggregated user complaints, is a far more accurate indicator of real user dissatisfaction.

Can I trust Qmall Exchange with my crypto?

No. With no verified regulation, hidden fees, zero transparency about trading volume, and no public security audits, Qmall Exchange presents unacceptable risks. Your funds are not protected. Support is unreliable. The platform has low traffic and no credibility in the crypto industry. Stick to exchanges with proven track records, public audits, and clear regulatory status.

What are better alternatives to Qmall Exchange?

For beginners, Coinbase and Kraken offer simple interfaces, strong security, and full regulatory compliance. For advanced traders, Binance and Bybit provide deep liquidity and low fees with transparent operations. All of these are listed on CoinGecko’s top 100 and have verifiable trading volumes, public audits, and responsive customer support - things Qmall lacks entirely.

by Brennan Lockridge
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